Shopping at the Pantry

We are here to help. Click through the tabs below to learn how and when you can shop for food.

what to expect

First Time Shopping

When you first arrive at the Pantry, a volunteer or staff member will help you set up your account. We will ask you for your address and the names, birth dates, income, and received benefits* of everyone who lives with you. (*This information does NOT impact the amount or kind of food you will receive.) USDA Foods are available to anyone who is eligible without providing any additional information.

The staff member will go through a registration form, explain the guidelines and expectations, and give you a tour of the Pantry. Each family is given one cart and can shop for food once a week Monday-Saturday.

All information provided is confidential.

Our Guidelines

Shop once a week for food.
- There are no limits on food or period products, but families are limited to 2 rolls of toilet paper/week.
Stay with your cart at all times while shopping, and following the one-way shopping system.
Have only one person shop for your family unless assistance is needed, or you need to bring small children.
- Children must stay with their parent and cart.
Treat staff, volunteers, and neighbors with dignity and respect.
Arrive at opening time or later to avoid lines outside.
Address concerns with staff, not other neighbors.
Provide proof of residence annually or when there is a change.
Maintain a safe environment by not making verbal threats, bringing weapons, etc.

Services We Offer

Grocery Delivery
- If you can't make it to the Pantry, call (319) 626 - 2711 to set up a grocery delivery on Monday, Wednesday, or Thursday.
Laundry Detergent and Dish Soap
- You can receive laundry detergent and dish soap once every 60 days. We will let you know when you're eligible.
Goodwill Vouchers
- Families can receive $10 Goodwill vouchers once every 3 months. One voucher is issued per family member; for example, if you have a family of four, you will receive $40 of Goodwill vouchers. Vouchers must be used within 2 weeks of being issued.
Clothing Closet
- You can receive gently used clothing and brand-new socks and underwear every month. Learn more about the clothing closet here.